Pacific Auto Center

bought a truck there in august of 2012. there were some a few nice people who helped me out while i was pursuing the truck. once interested, they turned me to a guy named Moses. the guy was not very pleasant to work with. after we struck a deal about an extended warranty and price, i signed. little did i know that he distracted me from continuing to read the fine print. the deal was i got a full 3 month full warranty for an extra price of $700. a few days later i was going over my paper work and noticed that i had a level 1 warranty(which covered engine and transmission only) when i paid for a full coverage warranty. i tried contacting moses and he said he'd get back to me. i could not reach him again. i feel very used and not a valued customer. they have done nothing to make it right so far. i would not recommend this place to anybody for that one employee alone. as a matter of fact i would urge people to look somewhere else. i would like to say thank you to the newer employees that helped me out. i would have closed the deal with one of them if i would have known better.