Hanlees Toyota
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Con Job! Almost Criminal broken verbal contract/deal
Written by 10/15/2012
onCriminal Con Job and Broken Promises/deals:
1. Sales manager (John P) quoted me a price by voice mail and then again by phone.
2. When I drove an hour to pick up the car at that price, they told me the price would be $1000 higher, since the ad they were running in the paper included a college grad discount. That was NOT the deal he offered me. I had 2 communications with John and he said nothing about the college grad thing in either one.
They just plain would not honor the price John had offered me, even when I played them the voicemail message he left me with the exact price quoted in his voice.
3. They didn't tell me any of this until AFTER they had run my credit and my wife had left me at the dealership to finish the deal. So they figured they could trap me into accepting the higher price after I had come all that way.
Total scam, and in my opinion a verbal contract or at the very least a promise broken.
Do not trust this dealership. They were all in on it from the main sales manager down to the weekend sales manager (Billy) and the salesman I dealt with (Jimmy), and they will do it to you too in a heartbeat.
Con Job!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No