Hanlees Toyota
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Dealership Sales Review
sales Rating
Don't buy here
Written by 07/18/2018
onDon't buy a car from here. Here's my experience.
Bought new car, but am only handed 1 key. I'm told they will mail me the 2nd key.
A few days later
Me: âWhen I getting my second key?
Them: Let me get back to you by end of today
Next day
Me: You guys didn't get back to me yesterday
Them: I called the guy and told him to call you
Few days later
Me: Nobody called me
Them: I'll remind them to call you
Next day
Me: Didn't you remind someone to call me?
Them: We wrote it down to call you. We'll remind the guy again
More than week has gone by and no one has called me. Sounds like a great shopping experience right? Round and round we go. If you want to jump in on this Merry-Go-Round, ask for Scott Nannini or Joe Ponce. They'll be happy to take you on a ride.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No