Norm Reeves Hyundai Superstore
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Dealership Service Review
service Rating
Good Service Experience
Written by 07/15/2011
onTook my new Azera in for service and
to purchase an additional spare key.
What should have been a 30 minute job lasted 4 hours.
Had to wait
for the man and equipment to arrive to lazer cut and program the key.
Because of the long wait the service manager gave us a free oil change.
Thanks we appreciate it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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cerritosh on 08/03/2011
Dealer Response
We would like to apologize for the wait and thank you for writing this review and being understanding. We appreciate all feedback from our customers as it helps us to grow. We look forward to seeing you in the future. Be sure to follow us on Twitter and Facebook to take advantage of our great monthly savings.
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Regards,
Javed Rasheed - General Sales Manager
jrasheed@cerritoshyundai.com
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