Norm Reeves Hyundai Superstore

I was very much prepared to buy from this dealership using the internet sales department whenever they got in the particular car I wanted based on the quote I was given. The problem with them is that they don't follow up, or actually have any idea what they are doing. Perhaps they are so busy they can't keep up with all the people that want to buy from them, but even the Sales Manager who emailed me personally doesn't know what he is doing if that's not the case. Sent me an email saying he hoped he had answered all my questions when we had never spoken and he had never responded to my reply of the first email he sent me. The lack of organization and follow through at this dealership is pathetic.