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Norm Reeves Hyundai Superstore

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Norm Reeves Hyundai Superstore
10901 E 183rd St, Cerritos, CA 90703 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
5 out of 5 stars (18)
Recommend:
Yes (1) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
TERRIBLE DEALERSHIP - VERY DISHONEST!!!
Written by sundeep1 on 09/03/2012
CERRITOS HYUNDAI called us to inform that the vehicle we had inquired about (I was very specific about the model and color I was looking for) was ready and that we can come down to their dealership to sign the papers. We traveled for more than 2 hours only to be informed at the dealership that they don’t have the model they had confirmed 3 times just a couple of hours ago. THEY ARE NOT HONEST & THEY DON”T SEEM TO RESPECT OTHER’S TIME. I WOULD NOT EVEN THINK OF DOING BUSINESS WITH THEM AGAIN!!! WOULD RECOMMEND OTHERS AS WELL TO STAY OFF THIS DEALERSHIP!
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
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cerritosh on 09/06/2012
Dealer Response
I'm sorry to hear of your negative feedback. Customer service is our top priority and the experience you are describing certainly does not live up to our standards. Please contact me at your earliest convenience so we can work together to resolve this issue. Regards, Javed Rasheed General Sales Manager jrasheed@cerritoshyundai…
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