Kia Cerritos
Back to Sales Reviews
Dealership Sales Review
sales Rating
Excellent Experience
Written by 09/12/2018
onWe acquired a new 2018 KIA Sedona LX in April from KIA of Cerritos. We found the vehicle online through the Southern California KIA Dealership website. We found six particular offers and requested a quote including our trade-in. The dealership that had the car in their inventory was KIA of Cerritos. Making an appointment was made very easy by Octavio Santamaria an Internet Sales Consultant. He contacted me on Thursday, April 5th and we agreed to meet on Saturday morning. We walked into the extremely active dealership where we were greeted within a moment, Octavio answered his call and was present throughout the process. Octavio brought our future Sedona out and explained each and every feature and then we took a little drive. We were absolutely impressed by the new Sedona but more impressed with Octavio as he worked the numbers until they met our needs. And in our situation it was not an easy task. We went into to meet Andres Vidrio a Finance Manager for signatures and the closing numbers were actually better than the ones we agreed to. It was an excellent experience throughout the process, including finding us the best possible financing. Octavio and Andres are professionals that enjoy what they do and display the best of customer service skills. Five Stars!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes