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Three Way Chevrolet

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Three Way Chevrolet
4501 Wible Rd, Bakersfield, CA 93313 (map)
Today 8:00 AM - 9:00 PM
Sales Rating
5 out of 5 stars (14)
Recommend:
Yes (2) No (0)
Service Rating
3 out of 5 stars (29)
Recommend:
Yes (1) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Check engine light
Written by Sanchezjunior on 02/24/2016
Took in my truck for a check engine light. Was never contacted by the dealership to let me know what was going on. 3 days later I call and all they could tell me is the part is on backorder. I got my truck back it isn't fixed yet 2 weeks later and I can't smog it because the check engine light is on. Horrible communication by the dealership and GM never contacted me back after I called GM direct and escalated the issue. Horrible would never buy a GM vehicle again
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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3waychevycad on 02/25/2016
Dealer Response
Thank you very much for sharing these comments. The situation you described is not typical of the staff at our dealership. You can reach the General Manager, Ted Nicholas, directly at 661-847-6402. We would like the opportunity to restore your faith in our dealership!
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