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Three Way Chevrolet


4501 Wible Rd, Bakersfield, CA 93313 (map)
Today 8:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (1) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Service review
Written by Disappointed on 02/14/2021
This was a very long and frustrating experience to be honest. I took my vehicle a total of 5 different times in a months time over the same issue. I will be having to take the vehicle back 1 more time to get the issue finally completed/fixed (hopefully). This experience all started with not having a rental car available the 1st time I took it in for service because they needed to check if the extended warranty would cover the repairs and rental. The rental was approved by I was told use the vehicle for everyday use to and from work etc. but I was told that that the rental is only good for 40 miles a day and my work is 30 miles one way so having to try and figure transportation to and from work for days at time added to my frustrations. I also got a call about needing an oil change on the 3rd time I took my I vehicle in I would have figured at that point it would have been done as a courtesy for all my troubles. I’m really hoping that this experience is over with but as I stated earlier I do need to take my vehicle in 1 more time so we will see.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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Sofia Peters on 03/02/2021
Dealer Response
Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (661) 847-6400 when you have a chance. Thank you, and we look forward to hearing from you.
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