Crain Hyundai North Little Rock
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Dealership Sales Review
sales Rating
Bait and Switch
Written by 09/08/2016
onMy wife was told on Saturday they could get her the car she wanted from Evansville, IN and it would here in AR. on Wednesday. The next Friday we were told the car was totaled in a storm and we could get another one. We contacted the dealership in IN. and they said we could come in and test drive the car on Monday. One guy at Crain in North Little Rock said the dealer in Evansville just contacted him back and another salesman said the Santa Fe was totaled. They couldn't even get their lying story straight. They said since the car was totaled, they would try to contact some warehouse and see if they had one in stock. The Santa Fe is still on the Evansville website and this is one week later.
They also told my wife her interest rate was going to be 3.9%. Her US Bank status report came back at 2.0%.
They lied to us on about three different occasions, including putting down a different vin number on her paper work. It didn't look like from the paperwork they even tried to get the vehicle they promised us. This is the definition of bait and switch.
Dirty, Dirty, and Dirty.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No