Watson Chevrolet
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Dealership Service Review
service Rating
Questionable ethics in service department
Written byon 03/11/2019
To whom it may concern,
Questionable ethics by technicians with the support of Service Advisor Manager Mr. Baker has resulted in me and our family NEVER returning to Watson Chevrolet. I’m in the military and will ensure I tell all of my colleagues, all of our soccer club families and all of our friends our experiences with this dealership. Unfortunate in my opinion, this could have been prevented by just admitting a mistake had been made by technicians (humans make mistakes and it’s ok) and refunded me a measly $70 diagnostics fee. Regardless of “outlined” reports, twisted stories and explaintions of events; I assure you, it will cost you customers for life. Full disclaimer, detailed reports will be posted on multiple social media platforms as well.
Respectfully,
Chris Towns
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable