Watson Chevrolet
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sales Rating
Terrible Sales Service
Written by 12/09/2018
onI went in for the black Friday deals in hopes to purchase a new 2018 Silverado. I originally worked with Steve Baker that tried to sell me on false sales prices until I told him what they were online after he tried to explain why the price what it is. I left because this was very unprofessional. I received a phone call from another sells member named Walter Miller that apparently said they could work out a better deal and to come in. I went in a day later and it was a waste of time. I had lost some of the rebates for the Black Friday deal that I was not informed that I was going to lose if I didn't make the deal by the deadline. Walter didn't even work with me and sent me back to Steve. They were trying some type of sales tactics to get people back to the dealership and offer the same truck at a much higher price. Then about a week later a receive a follow up phone call asking for a survey of the experience from Jimmy. He didn't state that there was a chevy employee sale going on until I told him that I saw the price of the same truck was lower on the website. I tried to work on the deal with him, however he transferred me to another feller named Dan. Dan was trying to work with me but sent me the invoice of a vehicle that was $4,000 more than what was listed on the website. I tried to contact him but he went home for the day and couldn't work out a deal. Very unprofessional company passing my business from salesman to salesman. I was hoping to purchase a truck but will be taking my business elsewhere!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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dealerreply on 12/16/2018
Dealer Response
Darrian, thank you for the feedback. I see your concerns and would like to learn more about the issues at hand. Please reach out to me directly and weâll work on this together.
Sincerely,
Steve Federico - Internet Sales Director - (520) 292-1500 - stevef@watsonchevrolet.com
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