Chapman BMW on Camelback

The persistent issue of shaking when braking is not only frustrating but also potentially dangerous. Despite taking it to the dealer for repairs, it's disappointing that the problem hasn't been resolved. This not only reflects poorly on the dealer's ability to diagnose and fix issues but also raises concerns about the quality of their service. Overall, this experience has been highly unsatisfactory and has left me feeling uncertain about the reliability of both my car and the dealer's service department. I'm deeply disappointed with the service I received at the dealership regarding my brakes and rotors. After only 16,000 miles on the brakes and being from 8mm to 0mm I’m being told that both needed replacement came as a shock. It raises serious questions about the quality of the parts used in the vehicle and the dealership's integrity. This seems like an excessive and premature repair, especially considering the relatively low mileage. It's disheartening to feel taken advantage of in this way, and it certainly doesn't instill confidence in either the dealership or the vehicle itself. My experience with the dealership has been nothing short of frustrating and disappointing. Despite bringing my car in three times for the same issue of shaking when braking, the problem persists. To make matters worse, I was told that purchasing new tires would magically fix the issue, which turned out to be completely untrue. This not only wasted my time and money but also eroded my trust in the dealership's competency and honesty. It's unacceptable to repeatedly fail to diagnose and resolve a known issue, and the false assurance about the tires only adds insult to injury.