Audi North Scottsdale

I highly recommend buying an Audi from Craig Nelson at Audi North Scottsdale. He has a very low-key personality that put me at ease. He scored credibility points with me when I mentioned a preference for certain features that were not available in the Audi vehicle I was originally considering, and Craig suggested I look at a comparable vehicle manufactured by one of his competitors. I took more than a month to make my decision, and during that time, Craig was impressively responsive to my emailed questions but never pressed me for a commitment. In the end, I did order from Craig, and I didn't have to haggle on the price. He told me the MSRP, the dealer invoice, and what I would be paying (which was reasonable according to my independent research). While I waited for my Audi to be delivered, Craig kept me updated on its progress at appropriate intervals without my having to prompt him. Although it arrived a few days later than originally expected, I wasn't concerned because Craig had already promised that he would put me in an Audi loaner at no charge. After my vehicle arrived, Craig took his time explaining all the features and assured me that he would be happy to review the information again (and even come out to my house) if I needed that service. I should also note that Chris Fredlake, who handled all the contractual red tape, was also pleasant and easy to work with. Thanks, Craig and Chris, for a five-star experience!