Skip to main content

Audi North Scottsdale


7150 E Princess Dr, Phoenix, AZ 85054 (map)
Today 8:00 AM - 8:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
Most Pleasant Experience Ever
Written by bpdchief on 08/12/2009
My wife and I had been searching for an 09 Audi A4 Quattro in a silver finish. We did all our research on Edmunds and other sites and determined that a fair price to pay for what we wanted was $31,125. I hate car buying and doing all the haggling and we had decided that we would do our business over the internet. We tried dealing with our local Albuquerque Audi dealer and we walked away from the deal when they would not come down on the price of a car that was in a color we didn't want. The Albuquerque dealership was pretty rude and unresponsive and set in not coming off the price even though we had researched everything about the car and manufacturer to dealer incentives, consumer incentives, CARS, etc. They wouldn't budge. When we told them that we would buy the car at another dealership, I got a one word e-mail from their internet sales manager that said, "Okay." That same afternoon, I found Audi North Scottsdale on the internet. I found a car that was exactly what my wife wanted and I sent an e-mail off to them telling them that Albuquerque had a similar car that they would sell to us for $31,500 and I asked them if they could beat the price. Within literally minutes, they quoted me $31,000. A few more e-mails and discussion about trading in our old BMW and the deal was set. Our sales person, Debby Lloyd, and Internet Sales Manager Dennis Goad, were the most professional people I have ever dealt with in the car business. At the time of the deal, my father was dying of old age and ailments that come with it, and they were so pleasant and patient and supportive. Absolutely unseen ever before by me. Within a few days of my original e-mail we had a buyer's contract e-mailed to us and we began our financing process through our local credit union. At the same time that we we ready to go get our new car, my father passed away. After the funeral, we drove to Scottsdale in our trade and spent the night in a Hotel a few blocks from the dealership. The next morning we arrived and our new car was at the very front of the dealership with a sold sign on it with our name on it. We were met by Debby and Dennis and were treated extremely well. Dennis showed us all the features of the new car and took us for a test drive. When we were done with that, Debby showed us around the dealership and the service departement and within a few minutes we wre in the finance department to do all the paperwork. The woman there was very pleasant and when we hit a small snag over an applied rebate, I was prepared to do battle. I believe the Assistant General Manager came in and he listened to our concern. There was no fight or arguing. He just changed the numbers and he asked us if there was anything else he could do for us. The "snag" was over a $1000 rebate that Audi had just offered. They made sure that we got the rebate which allowed us to purchase the Audi Care maintenece program and we actually ended up paying about $400 less for the car than we had expected. I am telling you that I would buy from these folks again in a heart beat. Within an hour and a half of arrival at the dealership, we were headed home in our new car. It was truly a pleasure and I would recommend this dealership and these sales people to anyone considering buying a new Audi.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.