AutoNation Chrysler Dodge Jeep Ram FIAT North Phoenix
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THEY NEVER TELL YOU ABOUT THE REABATES
Written by 03/18/2024
onThey did not tell me about the rebates that were over $10,000.00 and your own incentive of $1800 and they tried to take the $2600+ tax credit away from the value of my already offered 30 grand down payment as your car max department at the same time was offering me over $30,000.00 for it. I was told by one salesman that the rebates were about to expire so they just do not mention them anymore to anyone. Why is that?? Do you then keep the rebates??? I found them all on a website the night before I was going to pay over $15,000.00 more for that truck than I should have and I know you all still made a profit. Your salesmen (excluding RODERICK) tried selling me running boards for $1200 when they left a price sheet from your manufacture showing the real prices the actual manufacturer charges you and it was $445 for the running boards so they were trying to tell me it cost $800 to screw in six bolts??? If I didn't need that truck since our work truck broke down I would have never bought from there. I am a cancer survivor, and due to a bad car accident I have had 3 spins surgeries and 5 knee surgeries and 2 foot surgeries. I needed a safe vehicle and comfortable vehicle and I thought I could trust AUTONATION. I cannot except for, Roderick, AKA RJ, my initial floor salesman. Roderick was awesome. I know he works on commission as well but he still told the truth.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Presley Palmer on 03/20/2024
Dealer Response
Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (480) 630-2825 so we can understand your situation better in order to try and turn your experience around.
Thank you,
AutoNation Chrysler Dodge Jeep RAM & FIAT North Phoenix
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