Peoria Ford

I had the worst new car buying experience at Peoria Ford. Save yourself a trip and go somewhere else. I had some bad experiences at dealerships before, but I never felt the need to write a bad review. My experience at Peoria Ford was so bad that I felt I have to write and share my bad experience. I felt it was the bait and switch game (I could be wrong, but that’s how I felt). I called the dealer and spoke with a sales person, before I drove from Chandler to Peoria. The sale person assured me they have the car I wanted and it’s at a sister dealer in Phoenix metro area they just need to transfer it. I went to the dealership on July 4th 2014 at 9:00AM. We started working on the deal after four and half hours two sales people (which both assured me that the new car sale tower is working on getting the car transferred and the other dealer "in Scottsdale" has the car on hold since it has a pending deal and the cannot sale it) and three managers. We worked out a deal. They showed me the window sticker and the VIN number. We started the paper work I asked the sale person when the car will be delivered. The sales person went to check and came back asking what are my other preferred color of choice and the car we worked the deal on was not available any more ( that was a lie because I went to the Dealer in Scottsdale and the car was still available I matched VIN numbers). Then they offered me a car that has less options for the same deal. Now they are trying to sale me a cheaper car but the same deal. At this point two more manager/ director came in to get me out of the dealership. While I was talking to them I noticed the sales person started helping other customers. I left the dealer and on my way home I stopped at AutoNation Ford Scottsdale. I noticed the still had the original car that Peoria Ford tried to sale me and they had another one that has more options. So after two and half hours one sales person and one manager I purchased a car with more option for a better price.