Lunde's Peoria Volkswagen
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sales Rating
Pleasant experience. Keys are to educate yourself prior to and hold realist
Written by 08/18/2018
onI went through Consumer Reports Auto Buying service. Sarah initially contacted me through SMS text within a few hours of requesting information. I arranged for a test drive with Austin. After the drive, we discussed the "add-ons" provided by LundeVW.
A few days later, I informed Sarah that another VW dealership had my desired GTI in the right color , at a desired price and more importantly with a 6-speed manual transmission. She discussed some of the tactics employed to "lure" buyers into a dealership. She also discussed how Lunde VW is different and wanted to know what can be done to earn my business. I shared what I was looking for and Sarah went to work. She called me back in minutes to inform me that they would be able to deliver my desired vehicle in a day or two.
Later that afternoon, I worked with Austin and Ty to secure an acceptable purchasing price. Despite being pre-approved for a great rate 3.29%, Ty was able to better that with a 2.9% rate. The purchase price was agreed upon with the stipulation I would finance with VW.
Two days later, I completed the paperwork, inspected the car, given a tour of the dealership then drove home a happy customer.
I am utterly astonished how easy it was to shop and then purchase my desired vehicle. Sarah, Austin and Ty were professional and pleasant to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes