Arrowhead Honda
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sales Rating
Great sales experience
Written by 12/02/2016
onAfter a less than wonderful experience at an other Phoenix area Honda dealer, I emailed Arrowhead Honda. I was emailed some pricing information that appealed to me. I made an appointment to come and look at the Honda Civic EX-L. Dino was great from the moment I arrived. We immediately went for a test drive, he answered some questions I had about the car and shared some information about features I wasn't aware of. This is the point where most sales departments start to pressure you or intimidate you. There was none of that with Dino (or any one else on staff). I explained to Dino that I liked the terms discussed earlier on via email but would only agree to the deal if "you can make X, Y and Z happen." They made it happen and I was out of there in approximately 1 hour 30 minutes! Also, no up-selling of useless warranties/insurance. Very straight forward and no pressure. An even better experience than the "luxury" dealers I used to buy from before I got a Honda. I was amazed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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arh01 on 12/05/2016
Dealer Response
Thank you very much for taking the time to review Dino and Arrowhead Honda.Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com
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