Berge Volkswagen

After doing my research (CertfiedVW and Truecar.com) I went on a search for my VW TiGuan. I knew I had to let the wife test drive one, so we headed towards a VW dealership in Scottsdale. Won't say which dealer, but I was surprisingly appalled at the treatment they gave me. Guess they never heard that, "every one that walks through your doors is a potential buying customer." I even took the time to mention I did my homework on the TiGuan; to no avail they tried to sell me the dud on the lot. The salesman's final words were, "you're about to get me fired." A month later, enter Berge VW to save the day. The salesman kept in contact with me for three days as negotiations were going on about the particular vehicle I wanted. Then one Saturday, he called. The TiGuan I wanted was available again. By 4:15p.m., I was shaking his hand @ Berge VW. Impressed with my determination, we spoke, considered options. He gave me his professional opinion and within 20 mins or so, we came to a deal. Moral of this story, don't judge your customers, put your best pitch forward, and you will make the sale.