Berge Volkswagen
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I definitely recommend Berge VW for purchasing or servicing
Written by 04/06/2015
onI had not intended to buy a new car when I rolled out of bed last Wednesday. Then I got the bad news from my service advisor. The stroke my 2001 Beetle had suffered was "terminal." I couldn't justify the potential repair bill for a car nearly 14 years old. The prospect of having to buy a new car without the opportunity to research or do homework was stressful, but Chris was very understanding, and there was no pressure to buy. We reached a point after the test drive of a 2015 Passat when Chris asked what the chances might be that I would be buying a new car that day. I replied, "I thought you realized that it was a given. I need a new car." Although my stresses were self-imposed, Chris, and all the people I interacted with had a calming effect. For financial reasons, I was hoping that my old car would hang on for another year, but it had other plans. I have been very pleased with Volkswagen as a brand, as well as the service department at Berge VW. Other than the brief times I've lived out of state, I've brought my Beetle here its whole life, and have only had the best of experiences. I would definitely recommend Berge Volkswagen for purchasing or servicing your car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes