Berge Volkswagen
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Amazing-Can't brag enough about the experience.
Written by 11/21/2013
onAmazing-Can't brag enough about the experience. I used to work as a Service Director for Honda for years, and I can tell you after buying numerous vehicles from them that they do not hold a candle to this team. The sales rep simply asked if we had been helped, as we were looking at some cars. No, and I did want to explain our situation (not great financials, just totaled our current car). He was relaxed, empathetic, and suggested an approach to seeing if we could get a car high on our list of desire but low on our list of expectations. This guywas a young man, but mature in his way of relating to people; no BS, just helpful conversation. The end result was us leaving in our new Passat two hours later after a thoroughly enjoyable experience; better than we dreamed possible.
The finance person also was awesome. She deserves a pat on the back for a job well done. I am bragging to all my friends whoare used to spending the day buying a car. Wow, that is not an understatement. I just loved the whole experience. Buying cars was my least favorite thing to ever do, after this I will recommend others.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable