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Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff


5190 N Test Dr, Flagstaff, AZ 86004 (map)
Today 8:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Shady dealership
Written by MrKway1 on 07/28/2016
I just had a not so great experience with one of Planet Chryslers salesmen. I contacted an ad for a 1999 Dodge 3500 Diesel truck in the "For Sale By Owner" section on flagstaff craigslist to find out that it was actually listed by a salesmen for this dealership. That should have been my first warning about this deal but I really wanted the truck so I continued talking with the salesmen. I asked questions about the mechanical state of the vehicle to find out that they haven't done a mechanical inspection of the vehicle and were trying to offload it quick through craigslist. The truck is also not listed on their website under used vehicles so I'm assuming they're trying to sell it with as little association with their dealership as possible. But still I pressed on! After agreeing to a price for the truck I began making plans to come see it this Friday, checking flights, getting someone to watch my dog, etc. I asked the salesmen if I needed to put down a deposit on the vehicle to hold it for me and after he responded with $1,000 to hold it; I asked if the deposit was refundable contingent on there being no major issues with the truck when I showed up. This is where the interaction turned south. He responded back with, and I quote, "If I take a deposit and sell it to someone else an hour later is that ok?" and proceeded to get angry that my interest in the vehicle was contingent on them not trying to sell a vehicle that wasn't safe to be drive down the road. On multiple occasions he stated that you can't expect his dealership to be selling a used vehicle without issues. Moral of the story: Don't buy a used vehicle from this dealership if you're expecting to drive a decent vehicle off the lot without undisclosed issues.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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