Landers McLarty Chrysler Dodge Jeep Ram

Please read this before you think about doing business with these people! My husband and I found a Honda minivan on the Landers Mclarty lot in Huntsville, AL that we loved. We inquired about the price and test drove the van. All was well until my husband tried to locate the spare tire. When he asked the sales guy where it was, he said, "Oh it's under the floor storage compartment in the van." Being dummies, we trusted him. Then, when we tried to turn on the radio, DVD player and CD player, they would not turn on. We asked about this, and the sales guy said everything worked great, and we would have to call Honda and get the new user code. Again, we took his word for it. Yes, we are too trusting! After we purchased the van, financing it for nearly $30,000, we get home and get the user code, and guess what? The DVD player and rear speakers did not work! And guess what else, there was no spare tire because we find out that the van was equipped with "Pax" tires that cost $1200 to be replaced every 30,000 miles, and you guessed it, the van will need new tires in a couple of months. These people were completely deceitful just to make some money. They told us whatever they needed to tell us to take our money and sell us that van. When we came back to the dealership the following Monday with our complaints (I was ticked!) they tried to "resolve" the problem by trying to take back the van and sell us another one for almost $2,000 more!! Needless to say, we cancelled the extended warranty that very day and took the van to a local dealer that we knew and trusted, and they were able to get us out of the mess we created by allowing us to trade-in and pretty much break even with a much lower interest rate. Follow up---- Landers Mclarty did not cancel our extended warranty after all. We signed the cancellation form 4 days after purchasing the van. A month later we received an extended warranty notification. The dealership never cancelled it! My husband had to personally go up there today, and they said he would have to wait 3-4 more weeks to receive a check through the main Chrysler company. These people are horrible!!