Landers McLarty Chrysler Dodge Jeep Ram
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Dealership Sales Review
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Once the deal is made you're not important
Written by 01/24/2011
onI made a deal to buy a truck that I found at a dealer in Kentucky from Landers McLarty.
Everything went fine in negotiating on the phone and through email.
The problems arose when trying to take delivery.
First the truck didn't arrive until 2 days after they said.
Then when I made an appointment to pickup the truck they were gone "to get gas in it" when I showed up.
45 minutes later the salesman and another woman show up in the truck.
They had not cleaned the truck and despite me giving them a specific time that I needed to be out of there I sat for another 3 hours before getting to the point of filling out paperwork, paperwork that should have already been ready since they had my information from when we made the deal.
If I hadn't already paid the $500 deposit to get the truck from Kentucky I would have left without it.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes