Smart Motors Toyota
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Dealership Service Review
service Rating
After service phone call
Written byon 07/23/2016
I paid the full price for servicing my vehicle when I picked it up. Eleven days after getting my vehicle back, I received a phone call from the dealership saying that my invoice for service was figured wrong and that I owe them $200.00 more. I felt they should have figured the invoice correctly the first time and since I paid in full, I felt I did not owe them anymore.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes