Russ Darrow Chrysler Jeep Dodge Ram - Madison

We started out at a different dealership(Not Russ Darrow) we test drive a few cars trying to figure out what we wanted for sure. We agreed on the Dodge Caravan. We saw Russ darrow had one in our price range so we called and the person said it was there. We went over there already annoyed bc the other dealership was SO PUSHY. They even held my keys trying to push us to purchase the dodge van they had and it wasn’t what we wanted. Kept trying to make a sale. So coming into Russ Darrow we were already on edge. Then Kevin Galster greeted us at the door and attempted to find the van. (It was being checked over) so we explained our situation and our negitive equity etc and then he explained the rebates and so on about purchasing a brand new van instead of used. Anyways. Kevin was VERY VERY knowlegable and told us every option we could try. We decided to buy brand new. He found the perfect van in our price range. He even stayed after closing and didn’t complain once. We had great conversation waiting for the numbers to be ran, which I must add was SO FAST! Our horrible day turned into an awesome day! Thank you Kevin so much for helping us out and getting us in a brand new 2018 Dodge Caravan. I will forever recommend you and Russ Darrow for your great sales and service. Thank you thank you thank you!! Valerie & Joe