Cadillac of Bellevue
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Dealership Sales Review
sales Rating
Frustrated buying experience
Written by 08/16/2017
onHave been negotiating with sales for almost 4 hours which makes me feeling tired. First, no discount from Costco has been applied to my price when promotion going on from Costco even though I'm Costco member. Sales talked to me if I gave them the Costco membership number, the price can be lowered, but after I gave it to them, nothing changed which made me annoyed and I asked them to stop typing my costco membership. So even I'm costco member, $1000 discount has not been applied. Second, $3300 for steps, will you agree if you're a customer? I was surprised when I saw the price because the sales told me he and his manager gave me a good price for steps and he also told me the even the most expensive steps cost $3000. Looks like they did give me this "good" price. Definitely not recommending this dealer for sales.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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seedrivesmile on 08/22/2017
Dealer Response
Thank you so much for your feedback. We are so sorry for any confusion with the Costco program, and would like to speak with you further so that we may correct any concerns. You are very important to us, and our General Sales Manager will be reaching out to you shorty.
Thank you for your business, and we look forward to speaking with you.
Cadillac of Bellevue
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