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Casey Honda


12943 Jefferson Ave, Newport News, VA 23608 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Get Financed Elsewhere
Written by cat09 on 10/24/2011
Do NOT, under any circumstances, allow Casey Honda to finance your car. They will make you pay for an extra service agreement, gap insurance, and many other "extras" that you were not told about. If your credit is less than stellar, they stick a device in your car (when they installed this device, they bent the ignition and messed up the wiring for the clock) that will shut your car off if you are even ONE day late with the payment. Forget about making payment arrangements if you can't pay on time too- instead, you will have to make partial payments and still will not be able to drive your own car. Their customer service is some of the worst I have ever seen. They will give you mis-information and then blame you for not understanding. You will have to call them every two weeks for the entire life of your loan for a new code so you can drive your own car. If you don't, well too bad- you just won't have a car to dive, no matter how many thousands you've paid them. They are rude, [violative content deleted], and have absolutely no caring for their customers. Instead you are treated like a second-class citizen.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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