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Trustworthiness? What trustworthiness?
Written by 09/23/2011
onI was contacted by Mark Carey who made on offer on my vehicle that had just been posted on craigslist.
I declined the offer stating that it was too low, and that I intended to meet with several interested parties.
Mr Carey got back to me stating that he believed that he could meet my asking price if my vehicle was in the condition stated.
Being confident that it was, I accepted Mr Carey's offer and stated that I would no longer plan to meet with other buyers.
I stated that working with his dealership would be more convenient, and that I would not need to be concerned with fraud and/or other internet scams.
Upon making an appointment with Mr Carey he then stated that if my vehicle had problems, we would then need to negotiate an adjusted price.
As Mr Carey had not seen my vehicle and I was completely confident in its condition, I found this to be both expected and reasonable.
Due to an unforeseen family needs I was required to reschedule my initial appointment time.
When I contacted Mr Carey a few days later to reschedule, it was then that he informed me that he did not intend to abide by our agreed upon pricing procedure.
He went on to insult me by now offering $200 less than his original offer, and $1,100 below my posted asking price.
This lack of personal and/or professional integrity was shocking.
The First Team Honda literature states, "At First Team, we pride ourselves on our trustworthiness".
Mr Carey's lack of basic ethics has gone a long way to undermine the mission of his organization.
Please note that I have all email correspondence with Mr Carey, and will be happy to provide them as needed.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No