River Oaks Chrysler Dodge Jeep Ram

I came in yesterday for oil change & tire rotation. After being told to drive to express instead, I parked in the area and waited for quite some time with no assistance. I finally had to flag down someone who didn't work in that department but was able to find someone. The guy finally came out of the back, didn't not say hello or sorry for the wait. He simply walked towards my car and opened the hood to look at the engine size. He then said it would take 40 mins and started to walk off with my keys. I said do you have my info? He say did you buy it here, I said no, but I've had service done here before. He said okay and walked off. I never received a call yesterday regarding anything w my car. I just called to check on it and they said yes its done. I am not happy that the only person seeming to be helpful at your location wad 1 cashier & another guy who flagged down the person I needed. This is not the first time I've received less than good service.