River Oaks Chrysler Dodge Jeep Ram
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Dealership Service Review
service Rating
Best Service Consultants
Written byon 04/12/2016
I tried to by my car here, but was much better satisfied at a different CDJR dealer for purchase. Saying that, I was skeptical of returning for anything. But I have slowly returned to have my Chrysler (with a Chrysler-Lifetime "Maxicare" Warranty, get one if you can!) serviced here over the past six years (2016 now). I am pleased to give my former Service Consultant, Gilbert Garcia (left for different employment) and my now Service Consultant, JORGE FRENANDEZ, Five Star ***** Ratings. Jorge is friendly, polite, knowledgeable, attentive, thorough and consistent. Jorge is a reason River Oaks CDJR Service Department gets Five Star ratings. I am very satisfied with taking my Chrysler here for warranty work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes