Sewell Lexus of Fort Worth
Back to Sales Reviews
Dealership Sales Review
sales Rating
A phone call would be nice
Written by 07/22/2013
onI had bought a vehicle the dealer a few years ago and decided to upgrade to a new one. Too bad they never called me back, so I went with their competitor in Grapevine. After they had requested my contact info, so the sales manager, Gina C., could call me, I got a call a week later. However, I had already purchased from their competitor.
Unbelievable.
Even worse, my friend had the same thing done to him a week later. No phone calls, another missed sale.
I had no such issues with this dealer a few years ago; however, things have changed. I will never consider buying a vehicle from Sewell again. Such a disappointment now.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No