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Downtown Nashville Nissan


25 Vantage Way, Nashville, TN 37228 (map)
Today 7:00 AM - 8:00 PM
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Yes (0) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Sales men Lied
Written by cubsfan1975 on 03/03/2018
The sales man John Perry LIED to my wife after they shook hands about getting us a 2nd key for the car. I have called him countless times, he keeps telling me that he would call me back and never does and also said he would get us a full tank of gas well that didn't happen either he said he doesn't have a code for the gas tank there even though he has worked there for 5 years. My next step is calling Nissan head quarters then talking with his manager that knows about this and he has done nothing about this . Will I go back NO there are other Nissan dealerships closer to us. Bought the suv on Feb 10, 2018 its now March 2, 2018 still no 2nd key or call back!!!
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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autonation on 03/05/2018
Dealer Response
Thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 248-5100 to share more details about your visit so we can make things right.
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autonation on 03/05/2018
Dealer Response
Thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 248-5100 to share more details about your visit so we can make things right.
Report