Stokes Volkswagen
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Dealership Service Review
service Rating
Wouldn't help me....
Written byon 10/21/2014
I took my 2003 Beetle in for a couple issues, oil change, headlight replacement, look at a/c, etc and the desk staff was perhaps the most unfriendly group of people I have ever encountered. I suppose they have enough work and have made their money for the 2014 year. Left my car overnight, got a call the next day, and they refused to do any work I had asked them to do. They stated they could not do the work because the car had been wrecked. What does that have to do with anything...Anyway moved on to the location who works on Beetles in Mt. Pleasant...you should do the same.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable