Lexus of Warwick

Unfortunately after having 4 years of good service here, this time the 4th vehicle I bought from Lexus has left a sour taste in my mouth. I bought a used vehicle from them and after not even owing it for 2 weeks starting to hear a rattling noise, I immediately took it in the next morning and was told it was coming from the steering column. After being told they had to check with the sales department because it was a expensive job I had to call and check on the status of this and the result was its not a safety issue so we won't cover it. Upon buying the vehicle I was told it came with a 30 day warranty. Well it hasn't been 30 days and they still won't fix the problem. After leaving a message for both the GM and the service department manager with no return call back. You just lost a loyal customer who buys a vehicle about every 2 years.