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Bald Hill Dodge Chrysler Jeep Ram


1035 Bald Hill Rd, Warwick, RI 02886 (map)
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Dealership Sales Review

5 out of 5 starssales Rating
Chris Bennett and the Ball Hill team are amazing!
Written by beckcat68 on 11/20/2015
My boyfriend and I just purchased a new 2016 Jeep Wrangler Sport from Bald Hill and I have to say our experience was amazing. We had the absolute pleasure of working with Chris Bennett. It's not often you can hear someone say they had a pleasurable experience with a car salesman. Chris far exceeded our expectations of customer service and I am truly floored, especially after so many bad experiences at other dealerships. We were in a tough situation with an upside down trade-in, little money down and less than decent credit, but Chris worked incredibly hard to get us into something affordable and reliable. Chris even worked off hours to communicate with us since our schedules are all kinds of crazy. He was never pushy or dismissive, especially when we postponed our car search due to a tough financial time. He was also incredibly patient with the back and forth because my boyfriend and I didn't see eye to eye on the type of transmission. We were constantly changing our minds on what numbers to run and what we actually wanted. Despite being such pains he never got annoyed with us which again, I can't say about other dealerships. We did go to several other dealers and no one could compare to the service we received here. We worked with Jason to sign our lives away and he was also great. He took the time to explain what we were signing for and had a real conversation with us during the time. He made a personal connection instead of just treating us like another signature. Before I left, I spoke with Dustin, the sales manager, to make sure he knew how amazing our experience was with Chris. He was also very, very nice and appreciative of my positive feedback. Managers are always prone to hearing the bad things, but rarely ever get to hear the good. Our visit wrapped up with a quick photo of my boyfriend and his new Jeep taken by Joe, the digital marketing and client relations manager who again, was great. My coworker mentioned wanting to find his wife a new Jeep, so I happily passed along Chris's info to him. Overall my experience with Chris and the team at Bald Hill Dodge Chrysler Jeep Ram was wonderful and I would not hesitate to refer anyone their way. Great jobs guys, and Chris, thank you for everything!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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