#1 Cochran Hyundai of Monroeville
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Dealership Service Review
service Rating
Scam artist
Written by 08/12/2014
onI came in with a flat tire, knowing that I needed 1 maybe 2 new tires.
The service man did not realize I had a spare in my truck and thought he had me.
I was told I needed 2 new tires, new brakes and rotors.
Please keep in mind my car passed inspection in June, no issues with any of the three.
I told him put the spare on, I am leaving.
He looked shocked that I had a spare tire!
I drove car with the spare to another shop and had them replace two tires.
I asked if my brakes and rotors were ok and they stated "they are fine, no need to replace them".
I will never back to #1 Cochran.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable