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#1 Cochran Hyundai of Monroeville


4520 William Penn Hwy, Monroeville, PA 15146 (map)
Today 9:00 AM - 9:00 PM
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Dealership Service Review

1 out of 5 starsservice Rating
Scam artist
Written by Bobjake on 08/12/2014
I came in with a flat tire, knowing that I needed 1 maybe 2 new tires. The service man did not realize I had a spare in my truck and thought he had me. I was told I needed 2 new tires, new brakes and rotors. Please keep in mind my car passed inspection in June, no issues with any of the three. I told him put the spare on, I am leaving. He looked shocked that I had a spare tire! I drove car with the spare to another shop and had them replace two tires. I asked if my brakes and rotors were ok and they stated "they are fine, no need to replace them". I will never back to #1 Cochran.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

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