Smail Ford Lincoln
Back to Sales Reviews
Dealership Sales Review
sales Rating
Poor reconditioning, poor followup
Written by 04/09/2016
onEverybody was great the day of the sale (except for the usual tactics of lowballing the trade and offering a sky high interest rate to make a buck). I had some concerns with the vehicle after getting it home, but nobody so much as made a follow up phone call until I rated them poorly on the survey I received from Ford. The service department stepped in at that point and addressed only two of my four concerns, then never called to follow up either. I will not buy another vehicle from Bud Smail
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No