Five Star Mitsubishi Altoona
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sales Rating
In my opinion, disengenuous at best.
Written by 10/16/2013
onThis dealership did not respond to our inquiries after a 'sale' about delayed paperwork. I finally learned through my own inquiry directly with the DMV that the title had not transferred after 55, then 56 days. I told the dealership I was returning the vehicle. 27 hours later, I did. They kept all all of our money and lied, lied, lied to the Attorney Generals Office, our attorney, their attorney, etc. We continued to pay for the car even though it was returned, full coverage auto insurance, the whole nine yards until the vehicle eventually sold at auction. Five Star could have assisted us by finding out from their chosen messenger service WHERE the documents were, but did not. They COULD have requested a duplicate title at an online instant notary to prevent the documents from later eventually transferring. They COULD have fairly accepted the 20 dollars per day their contract would have allowed them to collect as per section 13 of the Vehicle Buyers Order. They could have had the future good will of our large extended family and made much more than the $14,579.50 they took us for. IMO- [non-permissible content removed]. There are other Mitsubishi dealers who probably have more integrity than the "President" of 5 Star Altoona, who will help you if any situations arise. Go to them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No