Scott Mazda

I am extremely frustrated, having bought a CX5 from Scott Mazda with the remote start option. Although we negotiated a price on the vehicle including the $575 factory remote start option, when we picked up the car they told us we would be getting a cheap, generic remote starter which lacked most of the factory functionality. I specifically told the salesman during the negotiations that I did not want an aftermarket remote starter, because it was a lease - and that is why I wanted the factory option. After much arguing, they refused to install the factory starter unless we paid MORE. In the end, they wrote us a check for 299 dollars - a paltry offering when we had paid 575 dollars for it in the negotiated price. Making things worse, after careful review of the lease agreement - we found that they actually did not use the "negotiated" price in the calculations for the lease. They kept telling us that the reason our monthly lease was higher than expected was because of credit reasons, but in reality - it ended up being because they used a price 1000 dollars higher in the calculation. Basically, list price. No matter how careful you are, they will find a way to scam you. They rushed us through the financing office more than an hour after our appointment, the documents all printed shifted a few lines so it was impossible to really see how they were calculating the numbers without careful review, and all the prior discussions focused just on the monthly rate - so they basically pulled a fast one on us. We like the car, but will never return to Scott when the lease is done. Anyone thinking they got a "great deal" just never looked close enough at the numbers.