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Legacy Ford Lincoln


2906 Island Ave, La Grande, OR 97850 (map)
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Dealership Service Review

1 out of 5 starsservice Rating
poor service
Written by les97801 on 08/05/2016
my 2015 f350 with 6400 miles threw a P24da code looked on line found the following: TSB 14-0179 6.7L – MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P24DA – BUILT ON OR BEFORE 6/19/2014 FORD: 2015 F-Super Duty ISSUE: Some 2015 F-Super Duty vehicles equipped with a 6.7L diesel engine and built on or before 6/19/2014 may exhibit a MIL with DTC P24DA particulate matter sensor exhaust sample error bank-1 stored in powertrain control module (PCM) memory. ACTION: Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Using Integrated Diagnostic Tool (IDS) or Scan Tool check for continuous memory diagnostic trouble codes (CMDTCS). Is CMDTC P24DA stored in PCM memory? No – this article does not apply. Refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual for normal diagnosis. Yes – proceed to Step 2. Replace the particulate matter (PM) sensor. Refer to Workshop Manual (WSM), Section 303-14B. 2015 F-Super Duty vehicles the PM sensor has 2 locations in the the exhaust system. On pick-up/wide frame vehicles the sensor is located in the tailpipe, behind the rear axle, downstream of the diesel particulate filter (DPF). On chassis cab/narrow frame vehicles the sensor is located at the rear of the DPF, forward of the rear axle. PART NUMBER PART NAME FC3Z-5L239-A Particular Matter Sensor OPERATION DESCRIPTION TIME 140179A 2015 F-Super Duty 6.7L: Retrieve CMDTCs And Replace The PM Sensor (Do Not Use With Any Other Labor Operations) 0.8 Hr. WARRANTY STATUS Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage. Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. DEALER CODING BASIC PART NO. CONDITION CODE 5L239 24 was haveing to go to La Grande in week so called dealer and told them about code and schedualed srevice got there theycame back shortly tell me that it would be two days before they would get part so I would have to come. It is 58 mile oneway they were informed a week early what problem was guess who is not going back to thi dealer
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

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