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service Rating
poor service
Written by 08/05/2016
onmy 2015 f350 with 6400 miles threw a P24da code looked on line found the following:
TSB 14-0179 6.7L MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P24DA BUILT ON OR BEFORE 6/19/2014
FORD: 2015 F-Super Duty
ISSUE:
Some 2015 F-Super Duty vehicles equipped with a 6.7L diesel engine and built on or before 6/19/2014 may exhibit a MIL with DTC P24DA particulate matter sensor exhaust sample error bank-1 stored in powertrain control module (PCM) memory.
ACTION:
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
Using Integrated Diagnostic Tool (IDS) or Scan Tool check for continuous memory diagnostic trouble codes (CMDTCS). Is CMDTC P24DA stored in PCM memory?
No this article does not apply. Refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual for normal diagnosis.
Yes proceed to Step 2.
Replace the particulate matter (PM) sensor. Refer to Workshop Manual (WSM), Section 303-14B.
2015 F-Super Duty vehicles the PM sensor has 2 locations in the the exhaust system.
On pick-up/wide frame vehicles the sensor is located in the tailpipe, behind the rear axle, downstream of the diesel particulate filter (DPF).
On chassis cab/narrow frame vehicles the sensor is located at the rear of the DPF, forward of the rear axle.
PART NUMBER PART NAME
FC3Z-5L239-A Particular Matter Sensor
OPERATION DESCRIPTION TIME
140179A 2015 F-Super Duty 6.7L: Retrieve CMDTCs And Replace The PM Sensor (Do Not Use With Any Other Labor Operations) 0.8 Hr.
WARRANTY STATUS
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage.
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
DEALER CODING
BASIC PART NO. CONDITION CODE
5L239 24
was haveing to go to La Grande in week so called dealer and told them about code and schedualed srevice got there theycame back shortly tell me that it would be two days before they would get part so I would have to come. It is 58 mile oneway they were informed a week early what problem was guess who is not going back to thi dealer
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable