Kiefer Mazda

1) Customer Service: Went in at 3:30. Made to feel rushed. After purchasing vehicle sent TWO emails which were NEVER answered. 2) Buying process: Bait and switch. Car advertised had many more options than did the actual vehicle on the lot. Lame excuse given. Also advertised 0 interest but was given 2 reasons we couldn't get it. After returning home and investigating, found what we were told was not true. Finance office built extended warranty into the payment and never did give us figures how much it was. Just acted like it was "free" and included in our negotiated purchase price. Shady business practice. 3) Quality of Repairs: Not really repairs but these didn't really fall into a category. Low tire pressure light was on and tires read anywhere from 23 to 26 lbs. pressure on the instrument panel. When questioned salesman said pressure was fine, it had been checked, and did I think he would let us drive an unsafe vehicle off the lot? He advised us to call a Nissan dealer to have them walk us through manually turning the light off. Went to Les Schwab when we got home. Tires were all low, being between 9 and 12 lbs. under the recommended 35 lbs. pressure. After driving the vehicle for 10 minutes at correct pressure, the low tire pressure light went out! Inside windows of vehicle were smeared with a greasy substance as if they had been cleaned with a cleaner not meant for windows. We are still trying to get them clean. First morning after purchasing the vehicle, it would not start. Salesman had switched out batteries and cables were not tight. And no, we would not recommend this dealership. Extremely disappointed in all the above and would never give them our business again.