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Joe Cooper Ford of Yukon


1780 Garth Brooks Blvd, Yukon, OK 73099 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
They have bad reputation
Written by jetskier1 on 05/01/2016
I have never been treated this badly by a dealership. The salesman Ryan was very nice but he lost a sale over $300 because the managers wouldn't budge on the price of a used Mustang, their General Manager I believe his name was Don, but if that's wrong then he was the short, fat, bald guy with glasses. I explained how many times I'd been there and what I was willing to pay based on other dealers and mileage of similar vehicles and he had the nerve to tell that "maybe you just shouldn't buy a car here" ( not the only remarks he made, he also defended his pricing and the negative reviews that this dealer has, as well as continually cutting me off as I spoke and escalating his negative tone) so anyway he took it to a personal level very quickly and Id had enough and told him that I could accommodate him and buy elsewhere but I kept my cool and said to have a nice day, and he smirked and made the same statement only in a childish condescending tone and had the nerve to march up to my face as he said it and then followed right on my heals as I left his office and was chasing me out the door when I stopped and that's when I could no longer tolerate this [non-permissible content removed] and I advised him to back up immediately, and apparently he could tell I was serious and he backed up. Who does that???? Who insults people and then continues to argue as I tell them I'm leaving? I was warned about this dealership by so many people but I gave them a shot because they are in my home town. I will never set foot on any Joe Cooper lot again. The management here is the worst I've ever seen, they do not come off their prices at all, and the GM is lucky I'm as patient as I am because anybody else would have knocked him out if he had spoken and acted that way and he came very close to that happening, thank goodness I possess the manners and restraint that this [non-permissible content removed] doesn't have. He's in the only business that would have this [non-permissible content removed] working with them. To the salesman Ryan Kibler, I actually feel bad and any other dealer would be lucky to have a young man like this working for them so give him a call and hire him away from this awful place.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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