Joe Cooper Ford of Yukon

Crooked and dishonest! Joe Cooper ford of Yukon was selling a Jeep Wrangler on Autotrader.com. I decided I wanted to purchase the vehicle and called them to work through the negations and purchase process. I had already been approved for a loan through my credit union so I got the salesman in touch with my credit union to work through the purchase agreement. That all seemed to go well. Keep in mind I live in Kansas City so I had to travel to pick-up the vehicle. I called the salesman and my contact at the credit union to make sure everything was squared away. I told the salesman that I would be there by 7pm to pickup the Jeep. He said they would have it gassed up and ready to go for me. I purchased my plan tickets and was on my way. No direct flights, so I had to catch a connecting flight in Dallas, TX. When I got to Dallas, I received a phone call from the salesman. He told me they had sold the Jeep. Needless to say I couldn't believe it and I really didn't for a few minutes. I really thought he had the wrong number and didn't realize who he was talking to. I actually responded by saying, "yeah, I know, I am in Dallas right now and everything is on time so I should be there by 7pm". Long awkward pause, then he responds with "really?". That's when I realized this was not a joke or someone who called the wrong person. When I asked how that could happen, I was told that they don't hold any vehicle. It's first come first serve. They never mentioned that when were discussing the purchase. I know, I should have asked, but it didn't even cross my mind, plus they new I would be traveling down from Kansas City so you would think they would mention it. I told them they shouldn't be selling vehicles over the internet or if they are then they really need to rethink their policies. They did say they would make it right and at least refund me the cost of my plane tickets. That was in November 2013, as I write this in January 2014 I still haven't seen one dime even after several back and forth communications over a period of a month following this whole ordeal. During that time they kept promising me a check was in the mail. I even have it captured in text messages to prove it. I will never do business with this dealership again and I am writing this hoping that it saves at least one other person from the painful experience that they put me through. This dealership should not be in business, at a minimum they shouldn't sell cars over the internet. It cost me over $400.