North Olmsted Chrysler Jeep Dodge Ram
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Dealership Sales Review
sales Rating
Amazing customer service
Written by 02/14/2015
onMy wife and I arrived on a Saturday morning to look at a few Jeep Grand Cherokees and we found one with the Altitude package, also known as a blackout package. A very nice man by the name of George "Mac" McGee came up to us with a very nice and warm welcome. You can usually tell a bad salesman off the get go but Mac was amazing. Listened to our needs and addressed it accordingly. We gave Mac our number and left the dealership. A few emails and phone calls my wife and I went back in and started the lease transition.
We were expecting a long drawn out back and forth battle but it was a matter of hours before we ended up in with Kurt in financing. Kurt was not your typical "look down upon you" type of guy he had a sense of humor and helped us get to a comfortable trade price.
We picked up the Jeep that day and our salesman, Mac, had a day off that day but left the comfort of his home to come in and help set my wife and I up in the Jeep. Mac went over the interior workings and exterior and answered any questions we had. You could tell Mac knew his Vehicles because he was very quick and knowledgable to answer our questions. I cannot recommend George "Mac" McGee enough to anyone who plans on wanting an easy and very welcoming vehicle purchase. George sets the standard in what a car salesman should be, welcoming, courteous, understanding the needs of the customer and knowledgable.
We ended up trading our 2012 Buick Enclave for the 2015 Grand Cherokee and it was all thanks to George's attentiveness to our needs and the ease of the purchase with the help of Kurt in financing battling on our behalf to get where we needed to be.
We WILL be back to Chrysler, Dodge, Jeep, Ram in North Olmsted and will be recommending Mac to all my friends, many of which have seen the Grand Cherokee with the Altitude package and will be down to say hello.
thank you again.
Dale
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes