Byers Volkswagen
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Dealership Service Review
service Rating
Careless
Written by 05/12/2012
onVW service - Careless, unapologetic and took 3 visits to get problem fixed.
Got car back first time with flat tires on side they worked on and part missing and reports that problem fixed.
Noise car making was worse.
Service manage confirmed that Right wheel they had worked on still the problem.
On returning car for additional service, this time they fixed left wheel. Not going back.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No