Hendrick Chrysler Dodge Jeep Ram of Concord

I had a GREAT experience at this dealership. I was hunting without my husband for a car and this was my first time doing so. For that reason alone, I was nervous, but not once did I feel pressure with Tom. He was genuinely interested in helping me make the best decision. There was never any "back and forth" haggling, and he never made me feel like I should be grateful for his hard work. Because he knew I couldn't make the decision by myself, he let me leave. He also knew that there was another car we were considering from another dealership. After I left, I went to that other dealership, and I must say I was never treated so badly. I couldn't believe that there are dealerships out there that still operate as if this was thirty years ago! I felt trapped at the OTHER place, but my only saving grace was Tom's text, asking me if there was anything he could do for me. I was so happy to return , and we finished up our transaction with ease. I would highly recommend!