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Mount Airy Chrysler Dodge Jeep Ram Fiat


538 N Andy Griffith Pkwy, Mount Airy, NC 27030 (map)
Today 8:30 AM - 5:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Zero Customer Service
Written by racheldelo on 02/06/2017
The folks at this dealership were rude, accusatory, and dishonest about their customer service. I leased my vehicle and after I left the dealership, they forgot to turn in my bank paperwork until I called to check on the status, they submitted it incorrectly, causing it to need to be re-done, and put off getting my new tags so I didn't receive them for 2 months after buying the vehicle. They then forgot to take the title of my trade-in and called me up to 7 times a day until I mailed it, after I had said I would mail the title once I received copies of my bank paperwork, which I still have never received. I filed a complaint with Jeep Corporate and they assured me a manager from the dealership promised to reach out to me, yet I never received a call from them. Please spare yourself the hassle and go to literally any other dealership if you are looking for a Chrysler vehicle.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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