Audi Cary

I am sure that Audi Cary is a fine dealer, but I had a bad experience with one salesperson today. I had communicated with Johnnie Richards about a specific certified pre-owned vehicle that I was very interested in. We agreed on a time for me to come test drive and make a deal for the car. I drove an hour and a half to the dealership, cashier's check in-hand for 30% of the purchase price. When I arrived, a very polite and approachable salesperson asked how he could help me (didn't catch his name). I told him I had previously spoken to Johnnie. The other salesperson went and found Johnnie and about 10 minutes later brought him to where I was waiting. Johnnie asked me what I was looking for and I reminded him. He quickly checked the inventory and informed me that the vehicle had sold last night and that the guy picked it up this morning. I asked him if he had another vehicle that was substantially similar (year, model, trim, color). He showed me his inventory sheet and said that they didn't. We stood around just kind of silent for a second and I said "well that's disappointing." He said "yeah, that's how it goes sometimes." We stood there for another second, quietly. I told him goodbye and left. Johnnie was easy to get in touch with by email but was very short and didn't provide any information that I asked for (quote by email, promotions, vehicle availability). At the dealership Johnnie was very brusque and seemed disinterested in helping me find what I was looking for - as if I was wasting his time. I had to prompt him with questions before he would give me any information. He gave me the impression that he did not want to help me find what I was looking for and sell me a car. Johnnie did not meet my expectations for a professional salesperson at a luxury car dealership. He did not offer the quality of service I expect when I choose to purchase a nice car. Car buying is not my job and I understand there are things I could have done differently. Car selling is his job and even I know there are definitely things Johnnie needs to be doing differently. Buyer beware.